Quote:
Originally Posted by saracen
Personally I dont have a business plan set out on paper, i dont need one tbh as i know where im going. My journey is planned in my head and its achieving my goals prior to dates i had set out. I do fill in a diary everyday which i find a great source of info. I recored everything - including the weather.
( Thats another tip - the weather plays a massive part in our trade.)
In this trade keep on top of the important fundamentals at ALL times, cleanliness, product variety, well trained staff and customer service.
When you start Billy will give you a 10 commandment poster. Absort what its saying as its true to every word. Pin it up where your staff can see it.
Another huge tip is recruit the best staff you possibly can. They are also the life blood of growing your business. Give them responibility as that way they will push your business harder. I have fantastic staff, i only work 2 days a week. My set up is running like a well oiled machine.
The directors will give you all the tools and advice you need, bottom line is its up to the franchisee to work them. However they are always available if you have a question etc and will bend over backwards to assist you to the best of their ability but they are not in possession of a magic wand. ( now that would be nice, 50 mill in my bank account please )
Regarding taking another outlet, i have secured Peebles but there is no appropriate unit vacant meantime. They are as rare as hens teeth.
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Thanks for the info and no doubt if theres anything else i shall get in touch. Ive not met Billy yet, ive dealt with Robin all along - fantastic guy who as you say do all they can for the franchisees.