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Mmmmm difficult one this, but as I see it there are 2 types of buyers and I would try to establish which one they were that would dictate my approach and follow through.
When I am browsing in advance of planning to buy, I just want to gauge prices, availability, timeframe for delivery, atc and perhaps to plan it into the budget or timeframe for when needed, whatever the service or product might be. I then don't want to be repeatedly contacted about the quote I got; even less so when my purchase date might be dictated by someone or something else.
When I have decided I want to buy, I will make the first move; but I expect my seller to have made an occasional non-intrusive contact, such as an email, just to remind me that when Im ready, so are they too - to fulfil my requirements. Repeated phone calls, leaving repeated messages is just a proper nuisance to me. I just wont return those calls and am unlikely to buy from them. And you know what else, if you dont buy within a matter of around 2 weeks or less of that first contact/quote, you dont ever hear from them again! They bombard you solid after the enquiry then just dont bother with courtesy contacts ever again! No relationship building.
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