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Lol sorry Indizine.
Yes, I'm the 'appointed person' if that happens.
Please note the 'appointed person' does not have to be a first aider and indeed should not carry out first aid for which they are not trained. They are responsible for co-ordination, such as calling an ambulance.
I have of course informed all staff that they must think very carefully about applying a plaster, should a customer hurt themselves in the shop. Do they have the right training? Perhaps not. Much better that they intercom to me and I call an ambulance.
Obviously, should I myself be off sick for any reason then they must consider how they can call an ambulance and co-ordinate their response to the very serious situation of somebody who has a minor cut.
Sorry, in the real world, Mrs Jones walks into our shop says 'Oh dear I cut myself this morning.' Staff member says 'oh no, that looks nasty, do you think you need a plaster rather than that old piece of newspaper.' Mrs Jones, 'maybe you're right'. Staff member 'there you go, I have one just here'.
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