[Hayles]

Originally Posted by Cathy

Lol sorry Indizine.

Yes, I'm the 'appointed person' if that happens.

Please note the 'appointed person' does not have to be a first aider and indeed should not carry out first aid for which they are not trained. They are responsible for co-ordination, such as calling an ambulance.

I have of course informed all staff that they must think very carefully about applying a plaster, should a customer hurt themselves in the shop. Do they have the right training? Perhaps not. Much better that they intercom to me and I call an ambulance.

Obviously, should I myself be off sick for any reason then they must consider how they can call an ambulance and co-ordinate their response to the very serious situation of somebody who has a minor cut.

Sorry, in the real world, Mrs Jones walks into our shop says 'Oh dear I cut myself this morning.' Staff member says 'oh no, that looks nasty, do you think you need a plaster rather than that old piece of newspaper.' Mrs Jones, 'maybe you're right'. Staff member 'there you go, I have one just here'.

Spot on. Sad thing is we all probably now think about not doing the 'sensible' thing anymore just in case of an accident and we get sued. It's all gone far too far...

H