|
You received a confirmation email which shows you ordered and I'm presuming it has the time of order on it as pre 2pm.
I would therefore tell him that you need the order by Sat or you're going to report him to trading standards. I presume he has already taken your payment too.
Did you pay by credit card? If so you can also report him to them I think.
He should make every effort to get the product to you for Sat, otherwise ask for a full refund, write an official letter of complaint to him and send a copy to trading standards so he'll get a letting off.
|