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Is it possible that EKM Powershop have placed the 'test' order on your website? We use Actinic and I know that if we have registered a problem with their support desk, they will often put test orders through to check everything is functioning correctly? It may be worth checking with EKM.
Perhaps the other attempted orders were from another company or a competitor testing your shopping cart software.
If you have a contact number, try telephoning them to find out why they abandoned the order. There could be a problem which you aren't aware of and this is a good way to find out.
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