[sanorman]

Originally Posted by RayB

I have already stated that I will reply. It took ages to trace who you are, as you have not joined under a company name to correlate to my customer database.

Luckily, as forum owner I have access to your sign up email address and that was the only method of trace.

Then I wanted the job details in front of me, plus I've been out all day.

I will reply tomorrow......

Well it’s over a month later and guess what ?

I still haven’t has a reply from Ray from “A Local Printer”.

This is despite your comment above on 20th May that “I will respond tomorrow”.

This will come as a surprise to the many on this forum who jumped to your defence when I posted a thread about my dissatisfaction with your company and the poor quality of the work you had supplied to me.

More importantly the fact that your company have completely ignored a number of emails and a recorded delivery letter from me.

This poor customer service left me with no option but to talk you via your own forums.

Needless to say my original post here outlining the issues was quickly deleted by your administrators.

The fact that I am still waiting for a reply from you will come as a surprise to those who jumped to your defence on this forum and hopefully will serve as a warning to anybody else here who is considering using your company for their printing needs.

I have waited a month before following this up, in order to receive my credit card statement to see whether you had refunded me as I have requested. But of course, you haven’t.

So once again I ask – Can you please tell me why you haven’t replied my emails, letters and now my forum postings?

Over to you ……