Hi JH82
I would be trying to keep costs to variable costs rather than fixed wherever possible without paying any more.
The things we are finding at the moment is that customer are trying their luck a lot more with regard to money off / compensation / good will gestures thick and fast and we are standing firm with these things and not budging at all. I have also taken more advance payments than usual and agreed to more frequent staged payments to manage credit risk a bit better.
Just my little bit to throw into the pot
