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I've been with several suppliers over the years and have always ended up going back to Npower every time. They might not be the cheapest but they have never ever got my bill wrong which is more than I can say for the rest. I was with British Gas for one month back in December 2005, I couldn't get through to their customer services at all despite trying every day at different times of the day so decided to cancel and go back to Npower. When the final bill came in for £642.24 for a months usage I nearly fell over. I refused to pay it of course and they threatened to take me to court to recover it so I ended up getting OFGEM involved. They apparently sorted it out but I am still getting bills from them to this day nearly 3 years later which I don't owe. Fed up of telling them now and got OFGEM involved yet again!!! The saga continues!!!
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