Phone Number on eCommerce Website

[Paragon]

this maybe be of some help

http://www.berr.gov.uk/whatwedo/cons...page38102.html

Not a legal requirement then, but I think we all agree it makes good business sense from a customer and sellers point of view.

[vinde]

from the buyers point of view, should they contact the authority when they come across such kind of websites?

[Paragon]

Not unless they are certain it is a 'rip-off' site as the BBC likes to call them.

[pills]

as a customer, it can be very frustrating to have to email and wait for a reply instead of reaching for the phone.