Why have Ebay changed their feedback system ?

Fuzzy · #1 (**permalink**) 28-05-2008, 10:32

Fuzzy puzzled

PremierPDS · #2 (**permalink**) 28-05-2008, 10:35

A lot of buyers were scared of leaving negative feedback Fuz as sellers would often retaliate with unjustified negative feedback of their own so they've changed it so this can't happen and buyers are more likely to leave honest feedback thus giving others a more truthful view of the sellers products and services etc.

Fuzzy · #3 (**permalink**) 28-05-2008, 10:37

So you can't leave negative feedback at all?

what if the transaction was crap ?

PremierPDS · #4 (**permalink**) 28-05-2008, 10:39

Are you talking about you as the seller or buyer Fuz?

Beneddie1112 · #5 (**permalink**) 28-05-2008, 10:39

It's a shame it was a crap move and has further victimiced the sellers.

It has increased unwarranted feedback and feedback blackmail, meaning that are sellers are having to offer cheaper rates or knock things of to maintain their good feedback record.

If they don't, they can be kicked off and lose a large stake of their business so it's pretty much only one way for them to go

,

Cheers,
Ben

PremierPDS · #6 (**permalink**) 28-05-2008, 10:41

Ebay and Paypal always side with the buyer- I hate em both personally and refuse to use either of them unless I absolutely have to especially for selling!

Fuzzy · #7 (**permalink**) 28-05-2008, 10:43

I'm talking about both buyer and seller , I'm just confused you see. I mean why have the facility of negative feedback if you can't use it. I only noticed at I had 99.8% as someone left me negative yonks ago because I had left her negative as she didn't pay and she retaliated. Now I have 100%, which is good of course, but what if things go wrong

Beneddie1112 · #8 (**permalink**) 28-05-2008, 10:47

Quote:

Originally Posted by Fuzzy

I'm talking about both buyer and seller , I'm just confused you see. I mean why have the facility of negative feedback if you can't use it. I only noticed at I had 99.8% as someone left me negative yonks ago because I had left her negative as she didn't pay and she retaliated. Now I have 100%, which is good of course, but what if things go wrong

Exactly my point, it goes against their customers, the sellers.

Thing is, they can pretty much do what they like as the only real competition they have is Amazon, but many sellers choose not to use them as they have a higher fee structure and I believe you must also have an EAN number for products.

Have you tried Amazon Fuzzy?

Cheers,
Ben

Fuzzy · #9 (**permalink**) 28-05-2008, 10:53

It's just a bizarre move in my opinion

PremierPDS · #10 (**permalink**) 28-05-2008, 10:53

You can use negative feedback as a buyer but I believe sellers can no longer use this function. It's pretty crap really...buyers are nothing without sellers and vice versa and they're increasingly alienating the sellers IMO. I think ebay has run its course and people will slowly start migrating elsewhere. They are soooooo big now that no proper logical thought goes into anything anymore, they just see a problem and fix it by whatever means as long as it sides with the buyer!