New Telephone System - Please advise urgent

[Scootek]

Hello,

I am looking for a telephone service provider that is not VOIP. I need PBX type facility. Can you tell me who you are using. Would you recommend them? Who should I avoid!

A bonus would be an unlimited UK calls package.

I have used BT Versatility in the past.

I need to take a decision by tomorrow.

Thanks.

[Punched]

Originally Posted by Scootek

Hello,

I am looking for a telephone service provider that is not VOIP. I need PBX type facility. Can you tell me who you are using. Would you recommend them? Who should I avoid!

A bonus would be an unlimited UK calls package.

I have used BT Versatility in the past.

I need to take a decision by tomorrow.

Thanks.

Ryann

Take a look here mate http://www.companeo.co.uk/small-phon...FYQU4wodlQ-YYw or http://www.approvedindex.co.uk/quote...s/default.aspx

Just fill in the questionaire and you'll get a range of choices, hope this helps

Or if you want to save ££££'s you could buy your own PBX Exchange http://www.maplin.co.uk/Module.aspx?...53323&T=Module



2 Exchange Lines
6 Extensions 1 - 6
Auto Attendant with 12 second OGM
Music On Hold
Call Forwarding
Call Transfer
Conference Call
Call Pick Up
Direct Dial Extensions
Programmable Call Restrictions (6 Levels)
Caller ID compatible (FSK & DTMF)
Flexible Ringing Assignment

The Orchid PBX206 is a great value for money, easy install, entry level small business telephone system (PBX). Perfect for both small business and home workers who want to be able to differentiate between business and personal calls, or those households where access to the phone is at a premium. This is a DIY plug and play system, and comes with all the required adaptors you need to get yourself started.


for just £129.99 :eek1:


Gerry :thumbup1:

[Scootek]

Thanks for a very thorough respone. My knowledge on phone systems is limited. With that device from maplin - what would I need to be able to recieve and make several inbound or outbound calls at once?

[Punched]

Originally Posted by Scootek

Thanks for a very thorough respone. My knowledge on phone systems is limited. With that device from maplin - what would I need to be able to recieve and make several inbound or outbound calls at once?

You will need to have 2 incoming lines provided by BT or your Telephone service provider, and then you can have upto 6 internal phones, you will be able to dial out with 2 at anyone time.

Basically you connect the PBX box to your two incoming lines and then you run extensions (6 of them) from the box to whatever room you want :thumbup1:

As all the phones and the box belong to you all you pay are for the 2 incoming line rentals. Saves you £££'s in rental charges

if you move - take it with you !!

View the user guide below (attached PDF)

[Scootek]

Originally Posted by Punched

You will need to have 2 incoming lines provided by BT or your Telephone service provider, and then you can have upto 6 internal phones, you will be able to dial out with 2 at anyone one time.

Basically you connect the PBX box to your two incoming lines and then you run extensions (6 of them) from the box to whatever room you want :thumbup1:

As all the phones and the box belong to you all you pay are for the 2 incoming line rentals. Saves you £££'s in rental charges

Thanks. I will seriously consider that.

Out of interest - have you heard of the BT FeatureLine service? Do you know if it allows several incoming and/or outgoing calls at once? Doesn't say anything about that one their site.

[Punched]

Originally Posted by Scootek

Thanks. I will seriously consider that.

Out of interest - have you heard of the BT FeatureLine service? Do you know if it allows several incoming and/or outgoing calls at once? Doesn't say anything about that one their site.

When you say several incoming/outgoing calls you are rescrited to the amount of phone lines you have, If you have 2 lines then you will only be able to use 2 at anyone time, if you have 10 incoming lines you will be able to make/recieave 10 calls at once, see what i mean??

Everything you can get with BT featureline you can do with that Maplin system

http://www.productsupport.bt.com/featureline/fqs1.htm

You need to remember the more lines you have the more line rental you will pay

[Scootek]

OK. I saw this one on maplin that handles 4 lines at once: http://www.maplin.co.uk/Module.aspx?moduleno=353325

Sorry to be a pain. So, all I need is a business telephone line from BT that has 4 lines on one number. Or should I just order four independent BT lines and just connect it to this box. I need people to be able to dial one number and for all the phones to ring.

[Punched]

Originally Posted by Scootek

OK. I saw this one on maplin that handles 4 lines at once: http://www.maplin.co.uk/Module.aspx?moduleno=353325

Sorry to be a pain. So, all I need is a business telephone line from BT that has 4 lines on one number. Or should I just order four independent BT lines and just connect it to this box. I need people to be able to dial one number and for all the phones to ring.

You can have 1 number and upto 4 people will be able to call at once (4 lines) :thumbup1:

Don't order 4 new numbers as the line rental will cripple you. Just seen that one at maplin, its not a bad price for what it can do :thumbup1:

for more details on BT lines etc see here http://business.bt.com/phone-service...hone-line/faqs

[cjd]

To make 4 simultaneous calls using traditional telephony, you need 4 exchange lines or 2x2 ISDN lines.

I really recommend that you do not make a decision before you know what you need - you will inevitably get it wrong and commit to a lengthy contract.

btw why not VoIP?

[Scootek]

Originally Posted by cjd

To make 4 simultaneous calls using traditional telephony, you need 4 exchange lines or 2x2 ISDN lines.

I really recommend that you do not make a decision before you know what you need - you will inevitably get it wrong and commit to a lengthy contract.

btw why not VoIP?

Hello CJD.

I am currently a Voipfone customer. I just got three Snom300's delivered yesterday. Although your guys have been helpful, I am getting a lot of cracking. Your tech support has been helpful so far, however, I have now decided to return the phones and get a refund. I would rather not move - if I didn't have to. I don't really have anything bad to say about your company so far, I just hope the return process is as smooth as the purchase process. I know it works fine for some, it just didn't work well for me.