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Phone hotline essential.!!

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  #1 (permalink)  
Old 23-08-2008, 19:11
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Default Phone hotline essential.!!

Just a quick one if you have a site selling goods ,always have an order hotline phone number displayed on every page with products on.

You may be surprised at the amount of people who will not use a credit or debit card on line.especially in regard to high end purchases.

They want to talk to a human being before parting with there hard earned Luka.

Big mistake if you don't have a phone hotline,as there are often questions about a product that can only be answered by a human computer.

Alvin
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Last edited by Alvin; 23-08-2008 at 22:08.
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Old 23-08-2008, 19:23
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You may be surprised at the amount of people who will not use a credit or debit card on line.especially in regard to high end purchases.

They want to talk to a human being before parting with there hard earned Luka.

That is soooo true!
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Old 23-08-2008, 20:08
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And if possible, above the fold....people don't like hunting for it
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Old 23-08-2008, 20:12
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Quote:
Originally Posted by Alvin View Post
Just a quick one if you have a site selling goods ,always have on order hotline phone number displayed on every page with products on.

You may be surprised at the amount of people who will not use a credit or debit card on line.especially in regard to high end purchases.

They want to talk to a human being before parting with there hard earned Luka.

Big mistake if you don't have a phone hotline,as there are often questions about a product that can only be answered by a human computer.

Alvin
And there are many types of these, helpful ones, unhelpful ones, one's that speak in your native tongue and others that may as well not speak at all and the worst ones are those that every month or so will help you if they feel like it
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Old 24-08-2008, 13:59
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Good advice there Al
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