[arcitsol]

Hi everyone, i work for an IT company and we are trying to improve our customer service. I would appreciate some feedback from persons unknown to us about the IT service industry. If anyone cold spare a few minutes to answer, i would be very grateful, here goes :

What frustrations do customers experience when trying to find IT support


What frustrations do customers experience when they go to buy IT Support

What frustrations do customers experience when using IT services

Describe the perceived standards of customer service in the IT industry.
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Describe the perceived standards of technology in the IT industry...

Describe the perceived standards of product quality in the IT industry...

[Indizine]

Descrive the perceived standards? Sounds like a lesson from school!

There is too much there to ask and this is your first post with no introduction of who you are. I would if I were you to get any decent response, say hello in the introduction forum, tell us a little about yourself, and edit this thread request and make it easier for members to respond to.