Phone numbers

Mike Seddon · #1 (**permalink**) 13-03-2008, 22:17

Not sure if this is the right place to put this post but herre goes.

I'm planning to put a phone number onto my site however heres the problem.

1) I don;t work 24 hours a day
2) My work force is in different locations

I want to be able to put one number on the website that we can route to one of us easily and also to an answer machine during out of hours.

The ability to redirect the number quickly and easily is important because we switch who's watching the site quite often (We have a chat box on the site).

Anyone using something like this or care to recommend something like this?

Thanks

Mike

RayB · #2 (**permalink**) 13-03-2008, 22:22

How about a virtual secretary type of service?

ABC Studio · #3 (**permalink**) 14-03-2008, 08:50

I use an 0845 number from http://www.switchtelecom.co.uk/ it cost £25 per year and can be easily configured through the website.

At the moment I have it set to connect to my home telephone number between 9am and 5pm monday to friday and the rest of the time its anounces that the office is closed and offers voice mail, which routes to my email.

It also includes fax to email and can be diverted to my mobile but I have to pay for the diverted leg of that.

You can also set it to call one number for 10 seconds then try another and another before finaly going to voice mail.

All this is included in the £25 unless you divert to a mobile then you have to pay for the diverted leg of the call.

Jeewhizz · #4 (**permalink**) 14-03-2008, 09:54

I am also with Switch Telecom. Although I don't use all the features, the options available are plentiful, and I'm sure can do what you require!

Chubster · #5 (**permalink**) 14-03-2008, 10:26

Thats what ive been looking, for cheers chaps! Assume the caller doesnt know they're being redirected?

Jeewhizz · #6 (**permalink**) 14-03-2008, 10:37

Nope! The feature I like is that the voicemails are delivered by email to me - v handy!

Tigglet · #7 (**permalink**) 14-03-2008, 10:53

Have a look at BT Smart Numbers

Mike Seddon · #8 (**permalink**) 15-03-2008, 08:44

Thanks for the advice all.

I'll take a look at the links and see what works for me.

Pixels Ink · #9 (**permalink**) 15-03-2008, 10:40

Switch Telecom is just what I'm looking for

Do you think people would be put off calling an 0845 number compared to a local area code? Just wondering if I should have both numbers on my business crads.

UKSBD · #10 (**permalink**) 15-03-2008, 11:42

do a search for liquid11 limited
a lot of the others are resellers for them, go direct and you might get
a better deal.