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Vista audio problems?

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  #1 (permalink)  
Old 17-05-2008, 08:52
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Default Vista audio problems?

Hi all

Wondering if someone can help with this...I got my new PC about a week ago and after a whole load of Vista problems I have finally managed to get it running properly with all my software except for the sound from my speakers??? I've checked all the volume controls and obvious stuff etc but the volume out of my speakers is so low I have to hold them up to me ears lol. There's no windows sounds either. From running a search through google, this appears to be a common problem but I've yet to find a solution that works. Any ideas what might be causing this and how I can fix it, it's drivin me nuts?
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Old 17-05-2008, 09:20
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Did you buy the PC with Vista pre-installed from the manufacturer, or Install Vista afterwards or upgrade?

Vista has a completely re-written way of handling audio, so the first thing to do is try and find out who makes the sound chip for your PC.

Click Windows Button, Right-Click Computer on the Menu and select 'Manage'

From the Computer Management console, select 'Device Manager', and see if you can spot your Sound Device, hopefully something under 'Sound Video and Game Controllers'.

Commonly it may be provided by Creative or Realtek, as common providors.

Next thing is to go to the manufacturer website and try and find the support and downloads section, and see if there is a latest 'driver' for your chipset/device that is written for Vista. Download, install and see if there is any change.

It might also be worth grabbing a pair of earphones, and plugging them into the speaker out and see if the sound is still the same, 'just in case' it is hardware related to the speakers or connection.
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Old 17-05-2008, 17:05
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Thanks luvvy. Still no joy though...here's what it says under the device manager> high definition audio devices:

Driver provider: Microsoft

Driver Date: 21/06/2006

Driver Version: 6.0.6000.16386

Digital Signer: Microsoft Windows

Windows came pre installed BTW. Not sure if this is/might be relevant but the PC also needs a bios update which is my brothers forte- hoping to get hold of him tomrrow to do this.
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Old 17-05-2008, 17:50
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Nickie if the pc's new and it came like that I would contact the company that built it and have a chat with them as it doesnt sound right out all hun, Also what makes you say the bios needs updating as if this is a new machine then new motherboards rarley need a bios update hun,
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Old 17-05-2008, 18:27
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Don't know Simon, gonna have words on Monday and ring their f'in necks lol. It defo needs the bios updating as it says so when I switch the thing on...they are so gonna get an ear full on Monday mornin!
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Old 17-05-2008, 19:20
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bless ya should have come to me hun 24hr support for you lol
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Old 17-05-2008, 19:23
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Whatever Simon ! It's nothing that can't be sorted, just gotta wait for my little bro again , it'll be a long long wait though...no Westlife
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Old 17-05-2008, 19:26
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Quote:
Originally Posted by PremierPDS View Post
Whatever Simon ! It's nothing that can't be sorted, just gotta wait for my little bro again , it'll be a long long wait though...no Westlife
dont you whatever me vicky pollard lol I didnt sell/give you a pc that is new but looks to update the bios and the sound doesnt work properly lol,
Well if you get stuck hun give me a pm and I'll come running lol
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Old 17-05-2008, 19:29
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Aw, at my back and call....love it!
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