[Alvin]

We have broad band in the dolls house shop with talktalk.

It connects

but goes off line after 10 minutes.

had BT down to check the line.

Talk talk say its fine.

running through a new laptop using XP.

always does the same thing connects straight away and goes off after 10-20 minutes.

DOZEN MARS BARS FOR THE WINNER.

Alvin

[Fuzzy]

If I give you a solution Al, can I have a mars bar ?

[CPLTD]

Talk Talk are known for this problem Al and have this has been big problems for them as lots of customers have moved, I would suggest you call them and get them to increase the signal, also are you using wireless or wired setup if so through a router or not if a router which model buddy

[Alvin]

Originally Posted by CPLTD

Talk Talk are known for this problem Al and have this has been big problems for them as lots of customers have moved, I would suggest you call them and get them to increase the signal, also are you using wireless or wired setup if so through a router or not if a router which model buddy

No router ,wired setup.driving us nutty.

A

[CPLTD]

yep I have heard this same story many a time buddy and from the feedback I have its nothing to do with your end its there's , Not that helps you but mabye slip something in a conversation like well sort it otherwise your within your rights to cancel the contract because the service is being inconsistant for your standards,

[batface]

Originally Posted by Alvin

We have broad band in the dolls house shop with talktalk.

It connects

but goes off line after 10 minutes.

had BT down to check the line.

Talk talk say its fine.

running through a new laptop using XP.

always does the same thing connects straight away and goes off after 10-20 minutes.

DOZEN MARS BARS FOR THE WINNER.

Alvin

Do you get any noise on the phone line?

Mick

[Andy Trish]

Originally Posted by Alvin

No router ,wired setup.driving us nutty.

A

wired setup? it has to go through a router or modem Alvin, what is between your pc and the socket on the wall?

[CPLTD]

Originally Posted by Andy Trish

wired setup? it has to go through a router or modem Alvin, what is between your pc and the socket on the wall?

I think he means directly from the supplied modem/router Andy not a after market router,

[Mike]

This happened to us, or at least something similar, we checked the router logs to see basically that the connection was being dropped every few minutes and reconnecting.

In our situation is was basically down to us using adsl max, basically with adsl max it determines what speed your line can take, then adjusts the setting accordingly. With ours there was some interference and so the line kept disconnecting and slowing down to try and stabilise. It was a case of calling the ISP and they got BT to reset the line.

Not necessarily the same thing, but the symptoms appear similar - might be worth checking?

more info on ADSL Max - http://www.newnet.co.uk/broadband/adslmaxfaq.php

Also check for any malware on the pc - this kind of thing can on occasion be caused by an autodialler trying to connect with a modem!

if not any of these id keep badgering the isp!

[Alvin]

Thanks for replies guys,will have another go at it after I have regained my composure.

A