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11-07-2008, 20:05
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Emails bouncing
NOW i know this is not good and it could be costing me orders
Had a friend email me and then ring to say he had tried 3 times but non got through...i got the email on the 4th attempt? What do i need to check....hosting?
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Pete www.pvcprinting.co.uk Business Cards from 15p Loyalty / Membership Cards from 15p Photo ID Cards £2.60 Keeper Cards 3 for £5 Click here to join A1 business forum        
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11-07-2008, 20:33
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Who is your e-mail client Pete?
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11-07-2008, 21:33
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What did the bounce error say?
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Hi, I'm Khalid who runs Pixelcraze, a web development agency based near Peterborough. Please contact us for a quote. Our Brands: URL.co.uk | Airport Car Parking
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12-07-2008, 00:08
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Is he sending it to the correct email address?? Do you not have a "blackhole" email address?? (where all mail is received if it doesnt have a known recipient on your domain) - if so check in there...
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12-07-2008, 09:28
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Pete, I had this a few months ago and my server was blocked? I contacted my host and all cleared with the flick of a switch - good luck!
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Thinking about sending Christmas Cards? Well, why not send as many Christmas ecards as you like for only £5.99, save a fortune, put your company name on the message and be green at the same time 
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12-07-2008, 10:33
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Could be (a) his ip address or the ip address of his ISP's mail server is blacklisted by your ISP as a spamming address, (b) the mail queue at your ISP had a problem and was cleared, (c) it arrived at your end but was marked as spam by your mail client, or (d) your ISP's mail server was unavailable for a time.
If he sent the email and received nothing back it's most likely a,b or c. If he received a bounce it's either a or d. Try sending an email to yourself from another account (if you have one) and see what happens.
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Richard RG Bartlett IT Services IT Audit : Procurement : Installation : Training : Support
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