After a quick look at your homepage, I went straight to your contact page to find out more about you. PO Box number and non-geographical phone number - guaranteed to make me click away and find another company.
Vicky
__________________
Small business copywriting and PR that doesn't cost the earth - Carbon Neutral Copy
Connecting organisations with their communities - Public Sector PR
Layout isn't quite right and you have a welcome area below the fold.
There seems to be too much emphasis on who you are (ie About Us) rather than promoting and selling the products on the page, and an About Us page as well.
I also agree about the PO box.
Judging by the repetetive use of the words 'Corporarte Gifts' (beyond keyword density) this seems to have been added in un-naturally and thus appears a bit spammy to me, as do all those links at the bottom.