[mills382]

I am having problems with my current web developers regarding an outstanding invoice, in respect of some SEO work which they have supposedly carried out. They want me to sign a personal guarantee in order to consider payments which I will not sign for obvious reasons.

I have asked them on a mumber of ocassions exactly what SEO work they have done although they did not guarantee results I did not expect to end up 6 months later with only 25 visitors to my site per day, I was getting this when the work started 6 months ago.

I cancelled the SEO work with them recently only to receive a private email from the SEO consultant who works for the agency, agreeing with me that I was right to cancel based on the fees that I was being charged and also wondered how I was going to pay for it all.


I feel terribly let down by them, which has caused my business and health to suffer.

The other problem is they are also hosting my site, I own the domain but want the move the hosting away from them.

Any advice on where I stand legally and what I can do now would be greatly appreciated.

[Alvin]

Hi guys I know of this Ladies predicament and to say she has been seriously ripped off by a large web company is an understatement.

So any help would be appreciated

Alvin

[pvcprinting]

Nice 1 Alvin....sure you will be ably assisting the damsel
Alas not much I can provide, although am very good with a sledge hammer if it comes to it

[mills382]

Hi justed wanted to say thanks to everyone who has welcomed me so far, and especially to Alvin who told me about this site I really appreciate it.

thanks again

Mills

[Alvin]

Originally Posted by pvcprinting

Nice 1 Alvin....sure you will be ably assisting the damsel
Alas not much I can provide, although am very good with a sledge hammer if it comes to it

Pete I suspect a sledge hammer may well be just the thing needed for this situation.

Alvin

[RayB]

Mills, the best thing I can think of is that we give you some SEO for free, and I'd suggest you pay no more money to the current company at all

[Alvin]

Originally Posted by RayB

Mills, the best thing I can think of is that we give you some SEO for free, and I'd suggest you pay no more money to the current company at all

You old softy.

I'm in.

Alvin

[sally]

What a fabulous response guys, well done.

Could you possibly move this to the legal section though to get advise on whether the bill should be paid. I am assuming if they are not prepared to say what work they have done then there is no reason to pay the bill but am only guessing.

[PI Guy]

write back to them disputing the bill and asking for a DETAILED breakdown of what work they have done.

In the meantime do not pay them.

[mills382]

Thank you all so much I am overwhelmed and touched by your comments kindness.

I have been advised not to communicate with the company until I am sure of my legal postion over the outstanding amount, the money I have already paid and transfer of the hosting, as it is I do not have a copy of the site and neither do I have ftp access.

Once again big thanks to everyone.

mills